We set high standards for upholding key principles in what business we do, how we do it, and who we do it with.

The Code of Business Conduct and Ethics (The Code) reflects our deep commitment to ethical behavior, transparency, and responsibility. The CODE serves as the guiding principle for every decision we make, ensuring that our employees act with honesty, fairness, and respect in every interaction, whether with colleagues, partners, other employees or our esteemed customers.

Ethical conduct is not just a corporate policy; it is a promise we make to everyone. It is a reflection of our dedication to upholding the highest standards of professionalism while fostering a culture of accountability and trust. By holding ourselves to these principles, we strive to build a business that not only delivers excellence but also creates a positive and lasting impact on our community and society.

EVERY EMPLOYEE IS BOUND TO THE CODE AND MUST COMPLY STRICTLY WITH IT AT ALL TIMES.

Violation of The Code will not be tolerated and violators will face disciplinary action, which may include dismissal by SOTRANS GROUP. Where local laws are also breached, violators will be reported to the relevant authorities. In cases involving monetary losses, SOTRANS GROUP may pursue the recovery of such losses.

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Should there be any questions, concerns, or discoveries relating to acts that may harm the reputation, credibility, or cause losses to the Group, please contact the SOTRANS Group Internal Audit (or Internal Control) Department or the Human Resource Department.

All reports and enquiries will be handled discreetly, and every effort will be made to maintain the confidentiality of information to the fullest extent permitted by law. SOTRANS Group values and encourages all individuals to speak up and provide feedback in good faith.

These will include but not be limited to:

(1) Fraud or suspected fraud, thefts and dishonest acts

(2) Profiteering as a result of insider knowledge

(3) Accepting or giving bribes

(4) Intimidation, discrimination or harassment of employees and other persons during work or in the capacity of an employee.

(5) Misappropriation of funds.

(6) Disclosure of confidential information to outside parties.

(7) Conflict of interest in business dealings with external parties or involvement in prohibited activities (refer to The Code).

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Internal Audit Dept.’s Contact Information:

• • Email: internalaudit@sotransgroup.vn
  • Hotline: 028 6268 5858 – Ext: 6666